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USE CODE: FIRST50 to save on your first order
USE CODE: FIRST50 to save on your first order

FAQs

For any other questions email us at support@chelseahomes.co.uk

 

  • How do I order? - Online. This is the simplest way. Click on the product you love and follow the 'add to cart' button. Our website is 100% safe and really easy to use.
  • How do I pay? - You can pay by Credit or Debit card in the UK (we accept Visa, MasterCard, American Express, Maestro and Delta)
  • Do you deliver to my country? - We only deliver to Mainland UK at present, but hoping to open this up very soon!
  • Do I get free delivery? - Yes, on all orders over £500
  • When will my order get here? - All delivery times are relative to the brand and product, once your order has been confirmed we will get in contact with you to confirm your delivery date. 
  • Can the driver carry the item through my house? - No, unless specified on the item page this is a delivery service not an assembly service. Due to health and safety reasons our drivers cannot carry the item through the house or into the garden.
  • I have placed my order, where's my confirmation email? - We will always send an order confirmation once we can confirm deliver times with you